Date Product Score Customer Comment Supplier Response Customer Name
17-Dec-2018

Lion 50 carpet felt 10mm underlay

Service##
Product

Easy to use website, fast delivery.
Uncomplicated service

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No Comment
16-Dec-2018

Tredaire Dreamwalk 11mm Underlay

Service##
Product

Very prompt delivery. Kept advised at all times via text.

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No Comment
15-Dec-2018

Floor Lining Paper / Paper Felt (Roll Size 20m2)

  • Customer also bought: .... :
  • Floor Lining Paper / Paper Felt (Roll Size 20m2)
  • Cirrus 9mm high quality PU foam underlay
Service#

Good quick service but delivery did not include the ordered lining paper. After a brief discussion, this was immediately credited. Mistakes happen - it is how they are dealt with that matters.

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No Comment
14-Dec-2018

Underlay4u Thick 12mm Carpet Underlay

  • Customer also bought: .... :
  • Cirrus 9mm high quality PU foam underlay
  • 60 M PACK OF CONCRETE & WOOD QUALITY CARPET GRIPPER
  • 0.90M Long Double Carpet Cover Trims
  • 0.90M Long Single Carpet Door Plate
Service##
Product##

Service rating : Brilliant service Qualty Products and super quick delivery
Product : Quality product just what I wanted

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No Comment
13-Dec-2018

Cirrus 9mm high quality PU foam underlay

  • Customer also bought: .... :
  • Super Gold 5mm
Service##
Product##

Service rating : Nice and easy
Product : Quick Delivery and Quality Product

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Service rating : Thank you for your kind feedback. We strive to provide a good all round service and it is always nice to hear when we have achieved this. Hope to see you again in the future :)
Product : Thank you for your kind feedback. We strive to provide a good all round service and it is...
10-Dec-2018

Tredaire Dreamwalk 11mm Underlay

Service#
Product#

Service rating : Good quality of underlay, easy to cut and lay. I payed it in a flat to reduce footstep noise for the flat below. Comfortable to walk on, don’t know how effective it is yet. Delivery fast and efficient.driver carried it up to our first floor flat - I wouldn’t have been able to get it up...

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Thank you for your kind feedback. We strive to provide a good all round service and it is always nice to hear when we have achieved this. Apologies for the damage and the chemical smell. I have reported this to the supplier,. Hope to see you again in the future :)
09-Dec-2018

Cloud 9 Cumulus 11mm Carpet Underlay

  • Customer also bought: .... :
  • Cloud 9 Cumulus 11mm Carpet Underlay
Service##

Delivery good.

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Thank you for your kind feedback. We strive to provide a good all round service and it is always nice to hear when we have achieved this. Hope to see you again in the future :)
08-Dec-2018

Underlay4u Thick 12mm Carpet Underlay

  • Customer also bought: .... :
  • Underlay4u Thick 12mm Carpet Underlay
Service##

The service was excellent. I was made aware at every stage of my order where it was. We bought the companies own underlay and my nephew who fitted our carpets said it was of a very high quality.

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Thank you for your kind feedback. We strive to provide a good all round service and it is always nice to hear when we have achieved this. Hope to see you again in the future :)
07-Dec-2018

Tredaire Zest 10mm Carpet Underlay

Service#
Product

We ordered 2 rolls of underlay
! roll arrived on the correct delivery day - with no advice on the 2nd missing roll, which was urgently required to coincide with the carpet fitter
We had to phone
No advice received on my phone
The 2nd roll did arrive as advised

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No Comment
07-Dec-2018

Cloud 9 Cumulus 11mm Carpet Underlay

  • Customer also bought: .... :
  • 30 M PACK OF CONCRETE & WOOD QUALITY CARPET GRIPPER
  • 0.90M Long Double Carpet Cover Trims
Service##
Product

Website was easy to navigate, order placed. Delivery was quick, and all items arrived well packaged. If I need underlay or gripper in the future, I know where to get it from!

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Thank you for your kind feedback. We strive to provide a good all round service and it is always nice to hear when we have achieved this. Hope to see you again in the future :)
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